KAR SAATHI

NEWS: The Income Tax Department has launched ‘Kar Saathi’à A new AI-enabled taxpayer assistance platform, to simplify tax filing and provide 24×7 support

ABOUT

• Kar Saathià AI-powered digital assistant / chatbot platform launched by the Income Tax Department.
• Acts as a one-stop guidance portal for direct tax-related information, return filing, compliance support, e-verification, and taxpayer grievance assistance.
• Available through the revamped official income tax portal.
• Organisationà Income Tax Department

OBJECTIVE

• To simplify tax compliance and return filing
• To provide 24×7 AI-based assistance
• To support a smooth transition to the Income Tax Act, 2025
• To improve taxpayer experience through technology-driven governance

Features

• Provides round-the-clock assistance for queries related to ITR filing, tax provisions, forms, notices, deductions, refunds, and compliance.
• Brings all direct tax-related resources such as forms, challans, e-payment, e-verification, and FAQs under one platform.
• Designed for easy usability with faster access to services and reduced compliance complexity.

Significance

• Reduces taxpayer dependence on intermediaries for routine queries and filing support.
• Represents India’s push toward AI-enabled public service delivery and digital governance reforms.